Privacy Policy

EVORA ("we", "our", or "us") operates the EVORA mobile application and the website at evora-egy.com (together, the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using EVORA, you agree to the practices described here.

1. Information We Collect

Location data

With your permission, we access your device's precise and/or approximate location to:

• Show charging stations near you on the map
• Plan trips, calculate real-world range, and suggest charging stops
• Provide directions and navigation to stations
• Sort and filter stations by distance

You can grant or revoke location permission at any time through your device settings. If location is disabled, some features (nearby stations, trip planning) may be limited.

Account information

• Name, email address, and phone number
• Profile photo and optional bio, city, and country
• Login credentials, or Google account details if you sign in with Google

Vehicle information

• EV brand, model, year, battery capacity, range, and connector type
• Charging sessions, saved trips, and consumption data you record

Usage and community data

• Favorite stations, reviews, station status reports, and bookings
• Community posts, comments, likes, club memberships, and marketplace listings
• App interactions and preferences used to improve the Service

Device and notification data

• Push notification token (via Firebase Cloud Messaging) to send you alerts
• Basic device and diagnostic information for reliability and security

2. How We Use Your Information

• To provide core features: maps, trip planning, station discovery, and bookings
• To create and manage your account and profile
• To send notifications about bookings, station status, and updates
• To enable community and marketplace features
• To maintain security, prevent fraud, and improve the Service

3. How We Share Information

We do not sell your personal data. We share information only:

• With service providers that power the app (e.g. Supabase for hosting/database, Firebase for notifications, mapping providers) under appropriate safeguards
• Publicly, only where you choose to (e.g. reviews, community posts, marketplace listings, or profile details you set to visible)
• When required by law or to protect the rights and safety of users

4. Data Retention

We keep your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time (see Contact below).

5. Your Rights & Choices

• Access, update, or correct your profile and vehicle information in the app
• Control location, notification, and profile visibility permissions
• Request a copy of your data or request account deletion

6. Security

We use industry-standard measures, including encrypted connections and row-level access controls, to protect your data. No method of transmission or storage is 100% secure, but we work to protect your information.

7. Children's Privacy

EVORA is not directed to children under 13, and we do not knowingly collect data from them. If you believe a child has provided us data, please contact us to have it removed.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Continued use of the Service after changes means you accept the updated policy.

9. Contact Us